Opus IVSU is reserved for active customers with subscription based products. If you would like to request access, please use the Contact Us page. The Opus IVSU team will review your request and provide access if qualified.
Click the “Support & FAQ” button at the top right of the homepage and use the Contact Us submission form to request information. The Opus IVSU team will review your request and provide access if qualified.
Click the “Forgot your password” link on the Opus IVSU home page. You will need to input a valid email address or username and click submit. You will receive an email with information on how to reset your password. If you do not receive an email, please use the Contact Us submission form for review.
Courses are considered complete when you have watched all the lessons in their entirety and successfully pass any check point questions with an 80% or better pass rate.
Opus IVSU is designed to provide training access 24/7, which allows you to learn at your own pace, whenever it is convenient for you. Each lesson will automatically check off as complete once the related content has been completed. Each video lesson remembers where you left off so when you return to that lesson you don't need to start the video over.
You can re-take courses as many times as you wish if you have an active enrollment in that course.
Administrators can manage users in their group from the "Dashboard" page. You can see who is active, courses assigned, assignment progress, etc. The administrator of the account can also add and remove users from the account. If you need to add another administrator to the account, please use the Contact Us submission form to request access.
This might be related to internet bandwidth limits. Close any programs that are currently using internet access. Programs that may slow video play include file sharing, music, and video streaming.
We recommend checking your computer to make sure it meets the standard system requirements below
Follow these steps to troubleshoot potential issues with your speakers:
Our site is built with speed and security in mind. To properly view online training, your device or desktop must meet these requirements:
Please update to the latest version of one of these browsers:
Additionally, we rely on third parties to ensure a solid video streaming experience. If you sit behind a corporate firewall, you will not be able to view videos or HD Broadcasts unless you have the following domains whitelisted. Please pass these to your IT department to have them added to your whitelist.
Whitelist all these domains:
If you continue to have trouble, be sure you have an internet connection with low network congestion. If you still cannot see the videos, please use the support tab at the bottom of this page.